- Briefly explain why the company was struggling to perform maintenance (10 marks)
- What do you think went through the employees’ minds at these facilities? (20 marks)
- What kinds of communications would help employees and management in these production issues?
- As an employee, what thoughts would have gone through your mind if you were at any of these facilities?(30 marks)
- Relate, outside of the information covered, alternative solutions that Blue Bell could have possibly taken to revise its image and regain customers.(20 marks)