Case studies for Business

  • Determine at least (2) techniques that enable you to effectively read body language in everyday situations at home or work. Infer and explain at least three (3) key signals that you believe people send with their body language.
  • Jane, a negotiator for her company, is reviewing a proposed contract. As she is reading the details of the contract, she places her hands on her forehead. Interpret the non-verbal message that you believe Jane is expressing through the placement of her hands in this given situation. Provide rationale for your response.

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