HOSP3005 JWU Control Phase DMAIC Process & CTQ Metrics Analysis

In this last part of the project, you will be provided with updated CTQ data (now including periods 13-20 post implementation). You will chart this data and include the charts in the first part of your paper, discussing whether the data suggests you have identified the root cause, or if not, what changes you would recommend to the process to improve the CTQ data.

Second, you will prepare a 3 page reflection on this project. This portion of your project should be double spaced. Include in this reflection what you learned, what you would do differently if you needed to do this project over, and which of these skills and tools you feel are most valuable in the “real world”



BTW I got 0 on previous one, could you please help me redo it? and I added files for that one.

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