Based on the reading materials included in the Background section of Module 4, write a short paper that addresses the following questions:
- Can HR metrics and analytics offer evidence to support the continuance of performance appraisal/performance management programs?
- Do benefit programs contribute to performance outcomes? Or, have they become entitlement programs that are costly, but add little to organizational effectiveness? Discuss.
- Discuss the issues surrounding the contributions of HR metrics and how their use can increase the appreciation and value of the HR function.
Bring in at least 4 library sources to help strengthen your discussion. Reference any materials cited; cite all materials referenced.
Begin this module by reviewing the link below for calculations pertaining to employee benefits. Retrieved from http://www.rpchr.com/HR%20Metrics.doc
Then go on to read the various articles listed below:
Grossman, R. J. (2006). Measuring the value of HR. HR Magazine, 51(12), 44-49. Retrieved from the TUI Library
Kline, T. J. B., & Sulsky, L. M. (2009). Measurement and assessment issues in performance appraisal.Canadian Psychology, 50(3), 161-171. Retrieved from the TUI Library.
Lester, T. (2002, March). Is HR measuring up? Personnel Today, 26-27. Retrieved from the TUI Library.
Murphy, T. E. & Zandvakili, S. (2000). Data- and metrics-driven approach to human resource practices: Using customers, employees, and financial metrics. Human Resource Management, 39(1) 93-106. Retrieved from the TUI Library.