“Social Media Power Users” Please respond to the following:
- Social listening is now being used by most brand managers. How important do you believe it is for brands to listen to social media chatter?
- Almost all comments on social media are made by a small percentage of consumers. Do you think these comments are representative of most consumers and what they think of a brand? Why or why not? Further, do you use consumer-generated reviews in making purchase decisions? Why or why not?
***This is a discussion, NOT a paper. Need a 2 paragraphs and references. ***