In you own words using 2 paragraphs briefly define Observed Behavior and the following:
Observed Behavior – The way in which these questions are answered will determine if an internal or external Attribution is made. consensus: did others act the same way under similar situations? In other words, did others arrive late on the same day?
Distinctiveness: does this person tend to act differently in other circumstances? In other words, is Joe responsible when it comes to personal appointments, not just work appointments?
Consistency: does this person always do this when performing this task? In other words, has Joe arrived late for work before?